About

I am an experienced and detail-oriented Systems/Network Administrator with over 13 years of expertise in managing and maintaining complex IT infrastructures. My skills include optimizing network performance, implementing security protocols, and ensuring seamless system operations across diverse environments. I have a proven track record of diagnosing and resolving technical issues efficiently while delivering scalable solutions that align with organizational goals. Passionate about leveraging my knowledge to enhance system reliability and network security, I thrive in roles that combine technical challenges with collaboration and innovation.

  • City: Ravenna, Ohio
  • Email: Joe@joeharter.net

Hobbies

Playing Music

Self Hosting

3D Printing

Camping


Education

PucMinas

B.Tech. in Software Engineering

Janurary 2020 - Present
Relevant Coursework
  • Algorithms and Data Structure
  • Modular Programming
  • Database
  • Web, mobile and backend development.
  • Systems design, architecture and modeling

Online Certification

Cisco

Cybersecurity

Learn-A-Thon

MySQL Database

Java

NodeJS


Experience

Reserve Management Group

Network Administrator

    Manage network services (DNS, DHCP, VPN) and ensure network security. Configure network hardware and software. Troubleshoot network issues and resolve connectivity problems to minimize downtime. Manage firmware updates and patches, perform regular backups of network configurations and develop disaster recovery plans. Participated in and led network related projects such as upgrades, migrations and expansions.

Fastener Industries

Systems Administrator

    Install, configure and maintain operating systems and server software. Set up and manage user accounts, permissions and group policies. Technical support to end-users, resolving hardware and software issues. Participated in and led IT projects such as system migrations or upgrades.

Intigral

Systems Administrator

    Administered and supported user accounts, permissions, and group policies in Active Directory and other platforms. Automated task and enhanced system efficiency using scripting languages. Planned and executed system upgrades and migrations. Installed, configured, and maintained server hardware, operating systems, and software applications. Trained and mentored junior IT staff.

Car Parts Warehouse

IT Specialist

    Provided technical support to end users, diagnosing and resolving hardware, software, and network-related issues to ensure uninterrupted operations. Participated in IT projects, including system upgrades, migrations, and network implementations, while ensuring minimal disruption to daily operations. Managed and monitored IT infrastructure, including servers, networks, and security systems, to maintain optimal performance and security. Performed software installations, updates, and troubleshooting across a variety of platforms and operating systems.

Projects

Office 365 Migration

Tenant-to-Tenant Migration

PaloAuthShield

PaloAuthShield

Duo MFA Intergration

Duo

Skills

Software

Microsoft Exchange     Microsoft 365     Active Directory     Microsoft Azure     Microsoft Hyper-V     Docuware     Visual Studios Microsoft IIS VMWare eset Office

Hardware

Palo Alto     Aruba Networks     Ubiquiti     Cisco     Allworx     Mitel Sophos   Axis     VeloCloud

Tools

PowerShell Zabbix Power Automate     Docker     PDQ     Quest Wireshark Wazuh Open SSL Appriver     Mimecast     CodeTwo     ManageEngine   osTicket     mySQL

Operating Systems

Windows Linux Android Apple


Contact

My Address

Belo Horizonte

Minas Gerais

Brazil

Social Profiles

Email

lcs2001_@hotmail.com

laomrocha@sga.pucminas.br

Contact

+55 (37) 9 9927-7530